Shipping policy

Shipping Policy

At Rubbr, We Deliver Premium Quality – Straight to Your Door
We’re dedicated to ensuring your order arrives safely, securely, and on time. This Shipping Policy explains how we manage delivery and tracking for all orders across Australia.

1. Delivery Locations

We currently deliver to all locations within Australia. At this time, we do not offer international shipping.

2. Processing Times

All orders are processed within 1-3 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Times

Delivery times vary depending on your location and the courier service used:

Estimated Delivery Time: 2-8 business days after the order has been shipped.

4. Shipping Costs

Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
Free shipping promotions may be available periodically—stay tuned for offers!

5. Warehouse Pickup

Prefer to pick up your order? We offer free warehouse pickup at our Windsor location during business hours.
Pickup Location:
123 Example Street, Windsor, NSW, 2756.
You will receive an email with pickup instructions once your order is ready.

6. Tracking Your Order

Once your order has been shipped, you will receive a confirmation email containing:

Your tracking number.
A link to track your delivery.

All orders are fully trackable for your convenience.

7. Damages or Lost Parcels

We take great care to ensure your order arrives in perfect condition. However, in the unlikely event that your parcel is lost or damaged during transit, please note:

Responsibility: The courier is responsible for lost or damaged parcels.
What to Do: Contact us at Info@rubbr.com.au, and we will assist you in filing a claim with the courier to resolve the issue.